Privacy Policy and Data Protection

At Everybody Loves, we are committed to transparency regarding the processing of your personal data. This policy complies with the General Data Protection Regulation (GDPR) and details how we manage your information.

1. Data Controller

The data controller responsible for your personal data is Everybody Loves. You may contact us through our official website’s contact channels.

2. Purposes of Processing

We process your data for specific purposes based on the origin of the information:

  • Order Management: Execution of the purchase contract and product shipment.

  • Newsletter: Management of newsletter subscriptions and sending personalized commercial communications, subject to your prior consent.

  • Customer Support: Resolution of inquiries and customer service requests.

  • Security: Management of registrations and prevention of bot attacks using authentication tools (reCAPTCHA).

  • Analytics: Measurement of website traffic and user behavior to improve the shopping experience.

3. Providers and Recipients (Data Processors)

To provide our services, we share data with the following providers, who act as data processors:

  • Hostinger: Hosting and infrastructure maintenance for our website.

  • Brevo: Platform for email marketing management and automated communication delivery.

  • Redsys: Payment gateway for the secure management of financial transactions.

  • Google Analytics: Web analytics tool used to study audience behavior and site performance.

4. International Data Transfers

Some of our providers, including Google and Brevo, may process data outside the European Economic Area. These entities adhere to the Data Privacy Framework (U.S.) or apply Standard Contractual Clauses (SCCs), ensuring a level of data protection equivalent to that required by the European GDPR.

5. Data Retention Periods

  • Newsletter: We will retain your data until you request to unsubscribe or revoke your consent.

  • Sales and Purchases: Fiscal data and order records will be kept for the legal period required by Spanish commercial law (6 years).

  • Customer Support: Data will be retained for as long as is necessary to resolve your specific inquiry.

6. Profiling and Automated Decision-Making

We inform you that we do not perform automated decision-making that produces legal effects on users. We use analytical tools to identify market trends and improve our offering, always respecting your privacy.

7. User Rights

You have the right to exercise your rights of access, rectification, erasure, opposition, restriction, and portability of your data at any time. To exercise these rights, please send a written request through the official contact channels of Everybody Loves.