{"id":1925,"date":"2025-10-27T10:16:57","date_gmt":"2025-10-27T09:16:57","guid":{"rendered":"https:\/\/everybodyloves.eu\/?page_id=1925"},"modified":"2026-07-24T18:29:57","modified_gmt":"2026-07-24T16:29:57","slug":"returns","status":"publish","type":"page","link":"https:\/\/everybodyloves.eu\/es\/returns\/","title":{"rendered":"DEVOLUCIONES"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2 data-path-to-node=\"9\">POL\u00cdTICA DE DEVOLUCIONES Y CAMBIOS<\/h2>\n<p data-path-to-node=\"5,0\" class=\"translation-block\"><b data-path-to-node=\"5,0\" data-index-in-node=\"0\">Pol\u00edtica de reembolsos:<\/b> De conformidad con la legislaci\u00f3n vigente, si ejerces tu derecho de desistimiento, te reembolsaremos todos los pagos recibidos, incluidos los gastos de env\u00edo est\u00e1ndar. Ten en cuenta que:<\/p>\n<ul data-path-to-node=\"5,1\">\n<li>\n<p data-path-to-node=\"5,1,0,0\">No reembolsaremos los gastos adicionales derivados de un m\u00e9todo de env\u00edo especial elegido por el cliente (por ejemplo, env\u00edo urgente cuando exist\u00eda la opci\u00f3n de env\u00edo est\u00e1ndar).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,1,1,0\">Los gastos directos derivados de la devoluci\u00f3n del producto o productos correr\u00e1n a cargo del cliente, salvo que el producto sea defectuoso o que el error sea imputable a Everybody Loves.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,1,2,0\">Los reembolsos se tramitar\u00e1n en un plazo m\u00e1ximo de 14 d\u00edas naturales a partir de la fecha en que nos comuniques tu decisi\u00f3n de desistir.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"13\">CONDICIONES DE DEVOLUCI\u00d3N<\/h3>\n<p data-path-to-node=\"14\">Los art\u00edculos que se devuelvan no deben haberse usado ni lavado, y deben incluir todos los elementos que conten\u00eda el env\u00edo original (etiquetas, etiquetas originales, embalaje original, etc.). De lo contrario, se rechazar\u00e1 la devoluci\u00f3n y se te devolver\u00e1 el paquete a tu cargo.<\/p>\n<p data-path-to-node=\"15\" class=\"translation-block\">Tramitaremos el reembolso una vez que nuestro equipo haya comprobado la calidad y el estado de los productos devueltos. Este proceso de verificaci\u00f3n puede tardar entre <b data-path-to-node=\"15\" data-index-in-node=\"150\">5 y 7 d\u00edas laborables<\/b> a partir de la recepci\u00f3n del art\u00edculo en nuestro almac\u00e9n. No se reembolsar\u00e1n los gastos de env\u00edo iniciales (si los hubiera) ni ning\u00fan otro gasto adicional derivado del env\u00edo de ida.<\/p>\n<p data-path-to-node=\"16\" class=\"translation-block\">Por motivos de higiene y protecci\u00f3n de la salud, <b data-path-to-node=\"16\" data-index-in-node=\"43\">no aceptamos devoluciones de:<\/b><\/p>\n<ul data-path-to-node=\"17\">\n<li>\n<p data-path-to-node=\"17,0,0\">Ropa interior, calcetines, trajes de ba\u00f1o o cualquier otro producto que entre en contacto directo con las zonas \u00edntimas, si su embalaje protector o su precinto de higiene se han abierto tras la entrega.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"17,1,0\">Productos a medida, modificados o personalizados.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"18\">ENTREGAS RECHAZADAS O NO RECLAMADAS<\/h3>\n<p data-path-to-node=\"19\" class=\"translation-block\">Cualquier env\u00edo rechazado o no recogido por el destinatario en el lugar de destino genera importantes gastos de devoluci\u00f3n, transporte y gesti\u00f3n administrativa. Estos costes, adem\u00e1s de los posibles impuestos locales o aranceles aduaneros, se deducir\u00e1n \u00edntegramente del importe final del reembolso al usuario. En el caso de Espa\u00f1a peninsular y las Islas Baleares, los paquetes rechazados o no recogidos conllevar\u00e1n una tasa administrativa fija de <b data-path-to-node=\"19\" data-index-in-node=\"397\">10 \u20ac (IVA incluido)<\/b>.<\/p>\n<h3 data-path-to-node=\"20\">ART\u00cdCULOS DEFECTUOSOS Y GARANT\u00cdA LEGAL<\/h3>\n<p data-path-to-node=\"21\">Nuestro equipo revisa minuciosamente todos los art\u00edculos antes de su env\u00edo. No obstante, de conformidad con la normativa de la UE en materia de consumo, todos los productos est\u00e1n cubiertos por una garant\u00eda legal contra defectos de fabricaci\u00f3n.<\/p>\n<p data-path-to-node=\"22\" class=\"translation-block\">Si recibes un art\u00edculo con un defecto de fabricaci\u00f3n real, debes ponerte en contacto con nosotros inmediatamente en <code data-path-to-node=\"22\" data-index-in-node=\"95\">info@everybodyloves.eu<\/code>, indicando tu n\u00famero de pedido y aportando pruebas fotogr\u00e1ficas del problema antes de tomar cualquier otra medida.<\/p>\n<p data-path-to-node=\"23\" class=\"translation-block\">Ten en cuenta que <b data-path-to-node=\"23\" data-index-in-node=\"17\">no podemos aceptar reclamaciones de garant\u00eda ni devoluciones por da\u00f1os derivados de:<\/b><\/p>\n<ul data-path-to-node=\"24\">\n<li>\n<p data-path-to-node=\"24,0,0\">Uso incorrecto, intensivo o abusivo de la prenda.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"24,1,0\">El desgaste normal o un aumento de la sudoraci\u00f3n natural.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"24,2,0\">La transferencia de color durante el lavado o el uso (por ejemplo, que unos vaqueros de denim sin tratar ti\u00f1an otras prendas o calcetines).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"24,3,0\">Da\u00f1os causados por factores externos, como la fricci\u00f3n, objetos punzantes, productos qu\u00edmicos o un uso incorrecto durante el lavado y el planchado (por ejemplo, planchar directamente sobre serigraf\u00edas o gr\u00e1ficos).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"24,4,0\">Items causing personal physical discomfort after being worn (e.g., blisters or chafing from footwear)<\/p>\n<\/li>\n<\/ul>\n<h3>\u00bfC\u00d3MO PUEDO REALIZAR UNA DEVOLUCI\u00d3N?<\/h3>\n<p class=\"isSelectedEnd translation-block\">Para solicitar una devoluci\u00f3n, env\u00eda un correo electr\u00f3nico a <a href=\"mailto:info@everybodyloves.eu\" target=\"_self\"><strong>info@everybodyloves.eu<\/strong><\/a> indicando lo siguiente:<\/p>\n<ul data-spread=\"false\">\n<li>Tu n\u00famero de pedido.<\/li>\n<li>Los art\u00edculos que deseas devolver.<\/li>\n<li>El motivo del regreso.<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\">Nuestro equipo de atenci\u00f3n al cliente revisar\u00e1 tu solicitud. Si la devoluci\u00f3n cumple los requisitos establecidos en nuestra Pol\u00edtica de devoluciones y cambios, te facilitaremos las instrucciones de devoluci\u00f3n correspondientes y, en su caso, una etiqueta de env\u00edo para la devoluci\u00f3n.<\/p>\n<p class=\"isSelectedEnd\">Una vez que hayas recibido nuestra confirmaci\u00f3n y la documentaci\u00f3n necesaria para la devoluci\u00f3n, embala cuidadosamente los art\u00edculos, asegur\u00e1ndote de que no se hayan usado y de que incluyan todas las etiquetas, r\u00f3tulos y embalaje originales.<\/p>\n<p class=\"isSelectedEnd\">Por favor, no devuelvas ning\u00fan art\u00edculo sin autorizaci\u00f3n previa, ya que las devoluciones no autorizadas podr\u00edan ser rechazadas o su tramitaci\u00f3n podr\u00eda retrasarse.<\/p>\n<p>Una vez que nuestro equipo haya recibido e inspeccionado los art\u00edculos devueltos, y siempre que cumplan con nuestras condiciones de devoluci\u00f3n, se tramitar\u00e1 el reembolso mediante el m\u00e9todo de pago original dentro de los plazos establecidos en esta pol\u00edtica.<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-1925","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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